Frequently Asked Questions
Everything you need to know about shopping with INAYAH.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item?
We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your garments true to size?
Yes, our collections are designed to follow standard international sizing. However, we recommend checking the specific size guide located on each product page for detailed measurements and fit notes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Do you ship internationally?
Yes, INAYAH ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of the package.
How should I care for my INAYAH pieces?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our delicate items prefer a cold hand wash or eco-friendly dry cleaning.